Important Notice: ElephantSQL is shutting down. Read all about it in our End of Life Announcement

Customer Information

End of Life ElephantSQL

After careful consideration, we want to inform you that ElephantSQL will be discontinuing its services. The process is expected to be completed within the next year , reaching end of life on January 27, 2025. During this transition, you will have the time to move to alternative solutions.

We are committed to providing support during this transition.

Why is this happening?


Important dates

  • 2024-05-01
    End of Sales
    No new signups, existing customers can still create instances.
  • 2025-01-27
    End of Life
    The service and API are fully operational until this point.
  • 2025-01-28
    Read more about the Brownout schedule below.
  • 2025-02-28
    Service terminated. All data deleted.

Brownout schedule

  • First week
    1 hour down each day
  • Second/Third week
    8 hours down each day
  • Forth week
    24h down each day

What happens now?

We have begun the process of discontinuing ElephantSQL. While this doesn't mean the service will cease immediately, it is time to consider your options.

Migrate to Aiven

In this process we've partnered with Aiven, a company offering an excellent alternative to ElephantSQL. To continue your journey with PostgreSQL, we feel confident that you will have a great experience with Aiven. Their team is ready to guide you through the migration.

Aiven - all-in-one data platform

Aiven for PostgreSQL – Fully managed and hosted PostgreSQL

Aiven Offer Migration Guide

In need of support?

Our support team is here to assist and answer any questions you might have regarding the shutdown.

E-mail us at or click the button

Contact Support

Our Q&A answers the most common questions

Yes! Create a recent backup and download your full data. There's plenty of PostgreSQL providers to choose from, your data will be importable.

No problem, just pay any outstanding invoices and delete your team.

Look for any connections or connection strings to * and if you're still unsure, reach out to ElephantSQL support.

Regrettably, there is no feasible method to sustain the use of the current hostnames and IPs associated with our services post end-of-life. If you are on a dedicated plan we encourage you to contact support to discuss available options.

Yes, we commit to maintaining the service and upholding our Service Level Agreement (SLA) until the end-of-life period.

Unfortunately, extending the service beyond the defined timeframe is not feasible. We invite you to engage with us to explore potential alternatives.

No, we will not retain any data after the blackout period. However, ample time will be provided for data migration.

No, our focus during 2024 will be on addressing critical issues covered under our SLA, rather than developing new features.

Yes, we are committed to rectifying all critical bugs within the specified timeframe.