Plan information

Shared plans: Tiny Turtle and Pretty Panda are databases on a shared PostreSQL cluster.

SLA: We guarantee at least 99.95% availability on dedicated servers. ElephantSQL will refund 50% of the cost for outage larger then that. Request of refund must be submitted in writing, within 30 days from the outage to which they refer, via email to

Supported data centers and regions

We support multiple data centers and regions. Dedicated plans are available in all regions listed below.

* Regions marked with an asterisk are regions that are also available for our shared instances, Tiny Turtle and Pretty Panda.

US-East-1 (Northern Virginia) *

US-West-1 (Northern California)

US-West-2 (Oregon)

EU-West-1 (Ireland) *

EU-Central-1 (Frankfurt)

AP-SouthEast-1 (Singapore)

AP-SouthEast-2 (Sydney)

AP-NorthEast-1 (Tokyo)

SA-East-1 (Sao Paulo)

AMS01 - Amsterdam, Western Europe

DAL01 - Dallas, Central United States

DAL05 - Dallas, Central United States *

DAL06 - Dallas, Central United States

HKG02 - Hong Kong, Asia

HOU02 - Houston, Central United States

LON02 - London, Western Europe *

MEL01 - Melbourne 1, Australia

SJC01 - San Jose, West Coast United States

SEA01 - Seattle, West Coast United States

SNG01 - Singapore, Southeast Asia

TOR01 - Toronto 1, Canada

WDC01 - Washington DC, East Coast United States

US Central *

US West

US East

Europe West

Asia East

Asia Northeast

South Central US

Central US *

East US

East US 2

West US

North Central US

North Europe

West Europe *

East Asia

Southeast Asia

Japan West

Japan East

Brazil South