Plan information

Shared plans: Tiny Turtle and Pretty Panda are databases on a shared PostreSQL cluster.

SLA: We guarantee at least 99.95% availability on dedicated servers. ElephantSQL will refund 50% of the cost for outage larger then that. Request of refund must be submitted in writing, within 30 days from the outage to which they refer, via email to

Supported data centers and regions

We support multiple data centers and regions. Dedicated plans are available in all regions listed below.

* Regions marked with an asterisk are regions that are also available for our shared instances, Tiny Turtle and Pretty Panda.

AP-NorthEast-1 (Tokyo)

AP-SouthEast-1 (Singapore)

AP-SouthEast-2 (Sydney)

EU-Central-1 (Frankfurt)

EU-West-1 (Ireland) *

SA-East-1 (Sao Paulo)

US-East-1 (Northern Virginia) *

US-West-1 (Northern California)

US-West-2 (Oregon)

AMS01 - Amsterdam, Western Europe

DAL01 - Dallas, Central United States

DAL05 - Dallas, Central United States *

DAL06 - Dallas, Central United States

HKG02 - Hong Kong, Asia

HOU02 - Houston, Central United States

LON02 - London, Western Europe *

MEL01 - Melbourne 1, Australia

SEA01 - Seattle, West Coast United States

SJC01 - San Jose, West Coast United States

SNG01 - Singapore, Southeast Asia

TOR01 - Toronto 1, Canada

WDC01 - Washington DC, East Coast United States

Asia East

Asia Northeast

Europe West

US Central *

US East

US West

Brazil South

Canada Central

Central India

Central US *

East Asia

East US

East US 2

Japan East

Japan West

North Central US

North Central US

North Europe

South Central US

South India

Southeast Asia

UK South

UK West

West Central US

West Europe

West Europe *

West India

West US

West US 2