When you sign up for a plan in ElephantSQL, you will get a deployed PostgreSQL database with automatically configured database parameters, hosted in the cloud. If you sign up for a dedicated instance (Happy Hippo, Enormous Elephant or Puffy Pigeon) you will be able to create multiple databases and users on the same instance. We support multiple data centers and regions. All supported regions can be found here. Server configurations are always tweaked for maximum performance and reliability.
If you have any futher questions or if you need any help, please do not hesitate to conntact us at firstname.lastname@example.org
Add some fault tolerense by having an online backup with streaming replication from your master. Your follower can be in a different region and even at a different cloud provider. Your cluster is monitored by redundant monitors that handle automatic failover if the master would go down. Of course manual failover is also available. The follower will be available for read only queries. During failover the DNS records for the master and follower are updated so make sure your clients create new connections if connection is lost, so that DNS resolves correctly.
Shared plans: Tiny Turtle and Pretty Panda are databases on a shared PostreSQL cluster.
SLA: We guarantee at least 99.95% availability on dedicated servers. ElephantSQL will refund 50% of the cost for outage larger then that. Request of refund must be submitted in writing, within 30 days from the outage to which they refer, via email to email@example.com
We support multiple data centers and regions. Dedicated plans are available in all regions listed below.
* Regions marked with an asterisk are regions that are also available for our shared instances, Tiny Turtle and Pretty Panda.
EU-West-1 (Ireland) *
SA-East-1 (Sao Paulo)
US-East-1 (Northern Virginia) *
US-West-1 (Northern California)
AMS01 - Amsterdam, Western Europe
DAL01 - Dallas, Central United States
DAL05 - Dallas, Central United States *
DAL06 - Dallas, Central United States
HKG02 - Hong Kong, Asia
HOU02 - Houston, Central United States
LON02 - London, Western Europe *
MEL01 - Melbourne 1, Australia
SEA01 - Seattle, West Coast United States
SJC01 - San Jose, West Coast United States
SNG01 - Singapore, Southeast Asia
TOR01 - Toronto 1, Canada
WDC01 - Washington DC, East Coast United States
US Central *
Central US *
East US 2
North Central US
North Central US
South Central US
West Central US
West Europe *
West US 2