Plan information


Shared plans: Tiny Turtle and Pretty Panda are databases on a shared PostreSQL cluster.

SLA: We guarantee at least 99.95% availability on dedicated servers. ElephantSQL will refund 50% of the cost for outage larger then that. Request of refund must be submitted in writing, within 30 days from the outage to which they refer, via email to contact@elephantsql.com

Supported data centers and regions

We support multiple data centers and regions. Dedicated plans are available in all regions listed below.

* Regions marked with an asterisk are regions that are also available for our shared instances, Tiny Turtle and Pretty Panda.


US-East-1 (Northern Virginia) *

US-West-1 (Northern California)

US-West-2 (Oregon)

EU-West-1 (Ireland) *

EU-Central-1 (Frankfurt)

AP-SouthEast-1 (Singapore)

AP-SouthEast-2 (Sydney)

AP-NorthEast-1 (Tokyo)

SA-East-1 (Sao Paulo)

AMS01 - Amsterdam, Western Europe

DAL01 - Dallas, Central United States

DAL05 - Dallas, Central United States *

DAL06 - Dallas, Central United States

HKG02 - Hong Kong, Asia

HOU02 - Houston, Central United States

LON02 - London, Western Europe *

MEL01 - Melbourne 1, Australia

SJC01 - San Jose, West Coast United States

SEA01 - Seattle, West Coast United States

SNG01 - Singapore, Southeast Asia

TOR01 - Toronto 1, Canada

WDC01 - Washington DC, East Coast United States

US Central *

US West

US East

Europe West

Asia East

Asia Northeast

South Central US

Central US *

East US

East US 2

West US

North Central US

North Europe

West Europe *

East Asia

Southeast Asia

Japan West

Japan East

Brazil South